Brainstorms are much harder to conduct remotely than they are in-person. Others, particularly roles that are heavily driving innovation, like new product development, are likely to need some in-person time. My hypothesis is that functions and roles with a solid, repeatable process in place will continue to function well-or even more productively-remotely. What is driving Zocdoc's return to the office? Here, Kharraz details for reporter Shuan Sim the logistics and necessity behind getting vaccinated Zocdoc workers back into an in-person setting. The last phase will happen in January, when all employees will be urged to return at least three days a week.

The next phase will begin in September, with employees encouraged to return twice a week. To that end, Zocdoc started a pilot late last month to test a return to its SoHo site with a limited group of workers. But getting nearly 500 staffers back into the office can be tricky and requires constant feedback about what works and what doesn't. Although it is possible for employees to be productive while working from home, certain business operations require immediate, face-to-face interaction. Medical appointment–booking platform Zocdoc thrives in an in-person office setting, says CEO Oliver Kharraz.

Oliver kharraz